Office Information

Practice Hours

Monday - Friday 8:30 am - 5:30 pm

Welcome to UCLA Neurology
Thousand Oaks

The purpose of this website is to acquaint you with the nature of this practice and the role of a neurologist, in order to serve patients in the best manner possible. To improve and maintain patient health and understand any conditions patients may have, we endeavor to keep the information up-to-date and maintain communication with patients.

The Team

The practice operates as a team, taking great pride in the staff’s training, knowledge and capabilities. We want patients to have confidence in their care and their caregivers. We strive to create a happy and healthy relationship with each patient. Keeping us informed of your questions, concerns or changes to your health can help facilitate this. With your cooperation and communication, we work to provide the best quality care possible.


The following information is provided to help us work better together.

To schedule, cancel, or re-schedule an appointment,
please call our office number:
(805) 497-4500

 

Patients are seen on an appointment basis. We make every effort to honor all time commitments and request the same courtesy. On occasion, hospital emergencies cause delays or emergency office visits can disrupt the schedule. When possible, you will be informed of a delay. Please have the courtesy to call if you will not be able to make your scheduled appointment.



After-Hour Phone Calls

For calls after hours or on weekends, leave a routine message for the office and we will return your call within 24-48 hours during normal business hours. If it is life threatening emergency, please call 911 or go to the nearest emergency room.

Prescriptions and Renewals

All prescriptions and authorizations for renewals should be requested during normal office hours from your pharmacy. No prescriptions will be given after-hours or on weekends. Proper monitoring of your medication quantities will help you avoid running out without a refill. Refills will be provided from your pharmacy within 24 hours during business hours.

Billing

All billing is managed by UCLA. For questions regarding billing, call (310) 301-8860.

Insurance

We are providers for a number of healthcare insurance plans including:

PPOs (Preferred Provider Organizations)
EPOs (Exclusive Provider Organizations)
POS (Point of Service)
Medicare
UCLA HMO